After a fire: 24/7 board-up, smoke and soot cleanup across Seattle & Puget Sound24/7 fire & smoke response · Seattle Call or text (844) 543-5757·info@helpmenow.com
SeattleFire Restoration Pros
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Night one

Emergency board-up and roof tarping

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Once the fire department leaves, the house is open to rain, animals and anyone walking by, and your policy requires you to prevent further damage. Crews secure it the same night, anywhere in the four counties.

Roofer kneeling on a roof
Tarped and boarded the same day so rain does not finish what the fire started.

The hours after a fire are when a bad situation becomes a worse one. A house with the front window out and a hole in the roof takes on rain in a Seattle night, invites animals and people, and gives your insurer reason to ask why further damage was not prevented. Securing the structure is the first job, and it happens the same night.

What gets secured

Broken windows and doors, forced or burned, are covered with exterior-grade plywood fastened through the framing, or with bolt-through systems that clamp without putting fasteners into intact frames. Openings in the roof from fire venting or burn-through are tarped with heavy-duty material battened down against wind, or covered with temporary roofing panels when the hole is large. Garage doors, basement windows, pet doors and any other way in are closed. Where the structure is unsafe or the lot is exposed, temporary fencing goes up. Temporary power and lighting are arranged where the service was shut off and crews will be working.

Why the same night matters

Rain through a vented roof soaks ceilings and insulation that the fire did not touch, turning a fire claim into a fire-and-water claim. Open houses are entered. Soot and odor spread on every draft. And policies are explicit that you must protect the property from further damage; a delay you could have avoided can affect what the insurer pays.

Fire chasers

Emergency board-up has an unfortunate side: crews who follow scanners to fires and work the family while the trucks are still there. Some are legitimate; some get signatures on open-ended contracts or assignments of benefits from people in no state to read them. Nothing requires you to use whoever arrives first. Ask for a name and a Washington L&I registration number, read what you are asked to sign, and sign nothing that assigns your claim or your insurance payment to a contractor.

Retrieval

Once the fire department has released the house and the crew judges an area safe, the first retrieval is medications, documents, wallets, phones, glasses, keys and pet supplies. Everything else waits until it can be photographed and inventoried, because the inventory is the basis of your contents claim.

What happens next

Board-up is day one. The cleanup crew arrives the next morning to assess the smoke residue, map water from firefighting, draft the scope and start drying. See smoke and soot cleanup, water damage after fire and contents cleaning for what follows.

On the claim

Board-up and tarping are billed as emergency mitigation, itemized by materials and labor, with photographs, directly to your insurer on covered claims. Your deductible applies to the claim as your policy states.

What to expect

What happens on a board-up call

Release and access

The crew confirms the fire department has released the structure and whether utilities are off, then documents the exterior before touching anything.

First hour

Board openings

Broken windows and doors covered with plywood fastened through framing, or with carriage-bolt systems that do not damage intact frames.

Same night

Tarp the roof

Burned-through or vented roof sections covered with heavy tarps battened down against Seattle wind and rain, or temporary roofing where the opening is large.

Same night, weather permitting

Fence and sign

Temporary fencing where the structure is unsafe or the lot is exposed, and temporary power or lighting if needed for the work ahead.

As needed

Document for the claim

Photographs and an itemized list of materials and labor, billed as emergency mitigation on the claim.

Same night
FAQ

Questions homeowners ask us

Is board-up covered by insurance?

Yes, as emergency mitigation; policies require you to take reasonable steps to protect the property from further damage after a loss, and the cost of doing so is part of the claim. The contractor bills it directly to your insurer along with the rest of the mitigation.

Someone showed up at the fire offering to board up the house. Should I let them?

Be careful. Fire-chasing board-up crews follow scanners to fires and often get signatures on contracts or assignments of benefits from people in shock. You are free to choose who secures your house. Get a name and a Washington L&I registration number, read anything before you sign it, and never sign away your claim.

How long does the board-up stay on?

Until the openings are repaired, which for a significant fire can be weeks to months. Boards are checked and maintained through the project, and secured access is arranged for you, the adjuster and the crews.

Can you retrieve things from the house tonight?

If the fire department has released the structure and the crew judges the area safe, medications, documents, phones, glasses and pet supplies are retrieved first. Anything else waits for the contents crew, who photograph and inventory before items leave.

Open now

Crews respond 24/7

One call reaches a Washington-registered fire restoration contractor serving Seattle and the Puget Sound region. $0 upfront on covered claims; your insurer is billed directly.

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